Returns & Exchanges

At Fedeli, we are committed to ensuring your complete satisfaction with our luxury apparel. If your purchase does not meet your expectations, we offer a seamless return or exchange process within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Place the items in their original packaging, ensuring all luxury tags, labels, and hygiene seals remain intact and attached to the garments.

  • 3.
    Affix the Shipping Label

    Download and print the pre-paid return shipping label provided by our portal and securely attach it to the outside of your parcel.

  • 4.
    Drop Off and Track

    Hand over your package to the designated courier and retain your tracking receipt; once received and inspected, your refund will be processed within 5-7 business days.