Returns & Exchanges
At Fedeli, we are committed to ensuring your complete satisfaction with our luxury apparel. If your purchase does not meet your expectations, we offer a seamless return or exchange process within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all luxury tags, labels, and hygiene seals remain intact and attached to the garments.
- 3.Affix the Shipping Label
Download and print the pre-paid return shipping label provided by our portal and securely attach it to the outside of your parcel.
- 4.Drop Off and Track
Hand over your package to the designated courier and retain your tracking receipt; once received and inspected, your refund will be processed within 5-7 business days.