Frequently Asked Questions

Everything you need to know about your Fedeli experience.

What materials are used in Fedeli garments?

We pride ourselves on using the finest natural fibers, including premium cashmere, Giza 45 cotton, and high-quality wool, all sourced responsibly and crafted with Italian artisanal techniques.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns can be initiated through our online portal or at any flagship boutique.

How should I care for my cashmere sweater?

To maintain the longevity of your cashmere, we recommend hand washing in cold water with a specialized wool detergent or professional dry cleaning. Always dry flat and avoid hanging.

Do you offer international shipping?

Yes, Fedeli ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and select buy-now-pay-later options depending on your region.